Privacy Policy

Privacy Policy

Effective Date: 23rd October, 2025

Introduction

Inceptum Energy Ltd. (hereafter, “Inceptum,” “we,” “us,” or “our”) is deeply committed to protecting the privacy and security of the personal data belonging to our website visitors and clients. This Privacy Policy is designed to clearly explain how we collect, use, share, and safeguard your personal data when you interact with our website.

As an organization operating in Ghana, our practices are governed by the principles outlined in the Data Protection Act, 2012 (Act 843).

1. The Data We Collect

We collect information in two main ways: data you actively provide to us and data collected automatically during your visit.

A. Information You Voluntarily Provide

This is the personal data you give us when you request information, fill out a contact form, or subscribe to our updates. This may include your Contact Information (such as your name, email address, phone number, and physical address) and Professional Data (like your company name, job title, and specific details about your energy needs or project inquiries). We also collect the content of any Communication you send us, such as emails or feedback.

B. Automatically Collected Usage Data

When you navigate our website, our servers automatically record certain information to help us understand site performance. This Technical Data includes your Internet Protocol (IP) address, browser type, operating system, and the device you are using.
We also gather Usage Data, which tracks your browsing behavior, such as the pages you viewed, the time and date of your visit, and which links you clicked. This is primarily non-identifying and helps us improve our user experience.

2. How We Use Your Personal Data

We process your collected data based on legitimate and legal grounds as defined by the Data Protection Act, 2012, for the following purposes:

  • To Deliver Services: Our primary use is to respond to your specific inquiries, fulfill your requests (such as providing a quote or a brochure), and manage any contractual relationship we may have with you.

  • For Website and Service Improvement: We analyze the usage data to monitor trends, diagnose technical issues, and continuously enhance the functionality and performance of our website and services.

  • Marketing Communications: If you have given us your explicit consent, we will use your data to send you newsletters, updates, and promotional material related to Inceptum’s projects, services, and industry insights. You are always free to opt-out of these communications.

  • Security and Compliance: We use data for essential purposes such as ensuring the security and integrity of our systems, preventing fraud, and complying with all relevant legal obligations, including responding to lawful requests from government and public authorities.

3. Our Commitment to Data Security

Inceptum Energy Ltd. takes the security of your data seriously. We have implemented a combination of robust technical, administrative, and physical security measures designed to protect your personal data from accidental loss, misuse, unauthorized access, disclosure, or alteration.

Our security protocols include using Secure Socket Layer (SSL) technology, encryption, firewalls, and stringent access controls within our organization to ensure that only authorized personnel with a clear business need can access your information.
Should a data breach occur that poses a high risk to your rights, we have a protocol in place to notify the Data Protection Commission (DPC) and the affected data subjects in compliance with Ghanaian law.

4. Our Policy on Cookies

Our website utilizes cookies—small text files placed on your device’s hard drive—to improve your overall browsing experience.
We use cookies to remember your site preferences  and to analyze website traffic to better understand user behavior.

You are in control of your cookies: you can configure your browser settings to either warn you every time a cookie is sent or to turn all cookies off. Please note, however, that disabling cookies may cause some website features to stop functioning properly.

5. Sharing and Disclosure of Your Data

We will never sell, rent, or trade your personal data to third parties. We only share your information under the following limited and necessary circumstances:

  • With Trusted Service Providers: We may share data with third-party partners who provide necessary services to us, such as website hosting, IT support, or email delivery. These providers are strictly required to keep your data confidential and comply with all applicable data protection laws.

  • For Legal Compliance: We reserve the right to disclose your data if we believe it is necessary to comply with a legal process, protect the rights and property of Inceptum Energy Ltd., or protect the personal safety of our users or the public.

  • During Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new entity as part of the business assets.

6. Your Rights as a Data Subject

Under the Ghana Data Protection Act, 2012 (Act 843), you have specific rights concerning your personal data:

  • Right to Access: You can request confirmation that we are processing your data and ask for a copy of the personal data we hold about you.

  • Right to Rectification: You have the right to request the correction of any incomplete or inaccurate data we hold about you.

  • Right to Object: You may object to the processing of your personal data, particularly if it is being used for direct marketing purposes.

  • Right to Erasure (Deletion): You can request that we delete or remove your personal data where there is no legitimate reason for us to continue processing it, subject to our legal retention requirements.

To exercise any of these rights, please contact our Data Protection Officer using the information provided below.

7. Contact Us

If you have any questions, concerns about this Privacy Policy, or wish to exercise your rights, please reach out to our dedicated team:

Inceptum Energy Ltd.
Email: info@inceptumenergyghana.com
.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted directly on this page with a revised “Effective Date.” We encourage you to review this document regularly.